Patient Account Representative

silvercross; United States; On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

401(k) plan with a match

PTO and Sick time

Wellness program

Tuition Reimbursement

Job summary

Silver Cross Hospital is seeking a Patient Account Representative to review and process insurance claims for reimbursement. The role includes timely follow-up on related correspondence or requests for corrected billing and handling or redirecting incoming departmental calls.

Ideal candidates have strong customer service skills, basic computer knowledge, and the ability to multi-task in a fast-paced hospital environment. Bilingual Spanish is a plus.

Qualifications

• High School graduate or equivalent.
• Excellent customer service skills.
• Must be a team player.
• Must have basic computer knowledge and ability to type.
• Meditech and Cerner systems experience preferred.
• Must be able to multi-task & perform effectively & efficiently in a fast-paced & high-volume environment.
• Needs to have a good understanding of medical insurance.
• Minimum of 1-year previous hospital or medical office medical insurance experience.
• Bi-lingual (Spanish) a plus.

Responsibilities

• Review and process insurance claims for reimbursement.
• Timely follow-up on related correspondence or request for corrected billing.
• Handle or redirect incoming departmental calls.
• Interact effectively with co-workers.
• Other general office duties as assigned.

Skills

Customer service

Team player

Typing

Multitasking

Medical insurance knowledge

Fast-paced environment

Education

High School diploma

Tools

Meditech

Cerner

Job description

Position: Patient Account Representative

Review and process insurance claims for reimbursement. Timely follow-up on related correspondence or request for corrected billing. Handle or redirect incoming departmental calls. Interact effectively with co-workers. Other general office duties as assigned.

Requirements:

• High School graduate or equivalent.
• Excellent customer service skills.
• Must be a team player.
• Must have basic computer knowledge and ability to type.
• Meditech and Cerner systems experience preferred.
• Must be able to multi-task & perform effectively & efficiently in a fast-paced & high-volume environment.
• Needs to have a good understanding of medical insurance.
• Minimum of 1-year previous hospital or medical office medical insurance experience.
• Bi-lingual (Spanish) a plus.

Work Shift Details:

Days, Days, Monday through Friday

Department:

PATIENT ACCOUNTS

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.

However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below:

$17.99 - $22.48

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.