Patient Account Representative

Parrish Medical Center; Titusville (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) Retirement Program

Tuition reimbursement

Job summary

Parrish Medical Center in Titusville, FL is seeking a Patient Account Representative to manage accounts receivable collections and patient billing. Under supervision of the Account Receivable Supervisor, you will work to resolve insurance issues and ensure adherence to hospital policies.

The role requires at least a high school diploma and 1 year of AR experience, with healthcare experience preferred. Full-time, standard hours listed, and benefits available through Parrish Healthcare.

Qualifications

• High School Diploma or GED required.
• Minimum of one (1) year experience in accounts receivable; healthcare experience highly preferred.

Responsibilities

• Responsible for timely collection and resolution of A/R as assigned, ensuring cash goals are met.
• Assists patients promptly in resolution of insurance issues.
• Processes about 50 accounts per day based on productive time.
• Weekly follow-up on balances over $10,000.
• Responds to payer denials within three business days.

Skills

Accounts receivable

Patient billing

Communication

Education

High School Diploma or GED

Job description

Department

Business Office

Schedule/Status

Varies; Full Time

Standard Hours/Week

40

General Description

Under the direct supervision of the Account Receivable Supervisor, the Patient Account Rep is responsible for the timely collection and resolution of the accounts receivable in accordance with the established policies and procedures of the hospital. The position shall exemplify the desired Culture of choice and philosophies of Parrish Healthcare.

Key Responsibilities

• Responsible for the timely collection and resolution of the A/R as assigned ensuring established cash goals are met.


• Assists patients promptly in resolution of insurance issues.


• Processes on average 50 accounts per day based on productive time worked.


• Conducts follow-up on accounts with balances exceeding $10,000 on a weekly basis.


• Responds to payer denials within three business days of receipt.


• Utilizes account reminders to follow-up on aging accounts at minimum every 35 days.


• Escalate accounts that are unable to be resolved to leadership timely.


• Ensure accuracy of payment and appeal underpaid claims per established guidelines.


• Awareness of fire, disaster and safety procedures and regulations as pertains to the work area.

Requirements

Formal Education

• High School Diploma or GED required

Work Experience

• Minimum of one (1) year experience, accounts receivable and healthcare experience highly preferred.

Required Licenses, Certifications, Registrations

• NA

Full Time Benefits

Eligible to participate in a number of PMC-sponsored benefits, including:

• Benefits Start on Day 1


• Health, Dental and Vision Insurance


• 403(b) Retirement Program


• Tuition Reimbursement/Educational Assistance


• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits


• Annual Accrual of 152 Personal Leave Bank (PLB) Hours

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time.

Parrish Healthcare has a Culture of Choice. This means we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.