Patient Account Representative

Coastal Harbor; Savannah, Northern (GA, KY); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Coastal Harbor is seeking a Patient Account Rep in Savannah, GA to manage hospital billing and collections. The role requires Excel proficiency, experience with insurance claim processing, and strong customer service skills.

Responsibilities include follow-up with payors, cash receipt reviews, and handling patient inquiries. The position may involve Saturday work and tight coordination with the billing and A/R teams within Coastal Harbor Health Systems.

Qualifications

• Bachelor's degree in Accounting or Finance and 2 years healthcare insurance billing experience.
• Be flexible, have patience, and work well in a team or independently.
• Customer service oriented with demonstrated computer skills.
• Experience with Excel is required.

Responsibilities

• Ensure timely and accurate collection of payments due to the hospital.
• Follow up with insurance companies or payors to ensure correct and timely processing of claims.
• Utilize Billing Balance Report daily to enter initial follow-up dates.
• Review cash receipts log daily and follow up on incorrectly processed claims.
• Coordinate third-party denial information with the Utilization Review department.
• Write off administrative/charity and contractual adjustments with correct transaction codes.
• Review mail and determine steps to resolve patient concerns.
• Coordinate medical records requests from insurance companies.

Skills

Excel

Explantation of Benefits

Insurance and Account Recieveables

Education

Bachelor's Degree in Accounting or Finance

Job description

Responsibilities

Coastal Harbor Health Systems is currently seeking a qualified Patient Account Rep

Coastal Harbor Health System is comprised of a 114-bed hospital for children and adolescents, providing both short- and long-term inpatient care, and a 50 bed inpatient hospital serving men and women, ages 18 and up. We offer compassionate patient care to those who need it the most, serving not only local patients, but also those located across the country. Our hospitals are conveniently located in beautiful, historic Savannah, GA in a quiet setting that provides unparalleled anonymity and privacy, enabling patients to concentrate on treatment.

The ideal candidate must have:

Experience in Excel

Experience in Explantation of Benefits

Experience in Insurance and Account Recieveables

This position requires working on Saturday out the month.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To ensure the collection of payments due to the hospital in a timely and accurate manner.
• Follow up with insurance company or third party payor to ensure correct and timely processing and payment of claims or third party payor to ensure correct and timely processing and payment of claims.
• Utilize inpatient and outpatient Billing Balance Report daily to enter initial follow up date.
• Review cash receipts log daily and follow up on claims that were processed incorrectly.
• Coordinate third party denial information with Utilization Review department.
• Write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments.
• Review all mail and determine steps necessary to resolve patient concern.
• Coordinate medical records requests received from insurance company

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Job Requirements:

Have a minimum of a Bachelors Degree in Accounting or Finance and 2 years of healthcare insurance billing experience.

Be flexible Have a high degree of patience Be able to work within a team and individually as needed.

Be Customer Service friendly Demonstrated computer skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449