Patient Account Representative

University of Mississippi Medical Center; Jackson (MS); On-site; USD 22,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center in Clinton, MS is seeking a Patient Account Representative to perform patient financial services such as scanning, filing, reviewing correspondence and third-party billing. The role supports the Rev Cycle-Healthcare Benefit and Estimate team with attention to detail and accuracy.

Education includes a high school diploma or GED with at least one year in revenue cycle.

Qualifications

• High school diploma or GED and one year of related revenue cycle experience.
• Knowledge of ICD-10/HCPCS/CPT coding is preferred.
• Basic knowledge of third-party and government insurance plans.
• Good verbal and written communication skills; maintains confidentiality.

Responsibilities

• Engages in core revenue cycle functions such as billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review.
• Maintains confidentiality and adheres to HIPAA guidelines; follows policies for revenue cycle duties.
• Prepares and submits clean claims to insurance companies electronically or by paper in a timely and compliant manner.
• Processes assigned reports, worklists, and patient accounts with high accuracy.
• Communicates with patients regarding accounts, answers billing questions, and explains payment options.
• Verifies patient insurance coverage and benefits, coordinates with insurers to resolve discrepancies.

Skills

ICD-10 coding

Insurance knowledge

HIPAA compliance

Communication skills

Medical terminology

Excel basics

Education

High school diploma or GED

Tools

Excel

Word

Job description

Hello,

Thank You For Your Interest In Career Opportunities With The University Of Mississippi Medical Center. Please Review The Following Instructions Prior To Submitting Your Job Application

• Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application.
• You can only apply one time to a job requisition.
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Job Requisition ID
R00052885

Job Category
Clerical and Customer Service

Organization
Rev Cycle-Healthcare Benefit and Estimate

Location/s:
Central Billing Office-Clinton

Job Title
Patient Account Representative

Job Summary
To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail.

Education & Experience
Education And Experience Required
High school diploma or GED and one (1) year of related revenue cycle experience

Certifications, Licenses Or Registration Required
N/A

Preferred Qualifications
Knowledge of ICD-10/HCPCS/CPT coding

Basic knowledge of third-party insurance and government insurance plans

Knowledge, Skills & Abilities
Knowledge, Skills, and Abilities:
Basic knowledge of medical claims processing. Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry. Basic knowledge of medical terminology, Basic knowledge of revenue cycle functions, Ability to pay attention to detail, Ability to maintain a professional appearance and attitude, Ability to read, write, type, and follow oral and written directions, Ability to work independently to effectively and efficiently perform assigned duties, and good interpersonal communication and organizational skills, and proven ability to work effectively with others.

Responsibilities

• Engages in core revenue cycle functions such as, billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review.
• Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations. Complies with policies, processes and department guidelines for assigned revenue cycle duties.
• Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner.
• Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail.
• Collaborates with management and co-workers in an open and positive manner.
• Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options.
• Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical And Environmental Demands
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type
Full time

FLSA Designation/Job Exempt
No

Pay Class
Hourly

FTE %:
100

Work Shift
Day

Benefits Eligibility
Grant Funded:
No

Job Posting Date
08/17/2026

Job Closing Date (open until filled if no date specified):