Patient Account Representative

Harboroaks; Galax (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k match

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid holidays

Vacation

Sick leave

Job summary

Life Center of Galax-Hillsville is seeking a Patient Account Representative to manage calls and status outstanding claims with third party payors. You will review explanations of benefits, rebill when needed, and attach supporting documentation to adjustments.

This role requires attention to detail and the ability to maintain 30–40 accounts daily while coordinating with financial counselors. The position offers a strong benefits package and opportunities for growth in behavioral health

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Call and status outstanding claims with third party payors.
• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Skills

Accounts receivable

Cash posting

Collections

Education

High school diploma or equivalent

Job description

Overview

Come join our team as a Patient Account Representative at the Life Center of Galax-Hillsville!

We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

Excellent benefits package:

• Company matching 401k
• Health, Dental, & Vision Insurance
• Disability and life insurance
• Paid holidays, vacation, sick, and extended sick time

Hourly rate is negotiable depending on years of experience, education, and other factors.

The general hourly pay range for this role is $18-$22.

Responsibilities

Call and status outstanding claims with third party payors.

• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years’ prior admissions and or collections experience in a hospital setting required.
• Psychiatric experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

GALAX