Patient Account Representative

Harboroaks; Columbia Township (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Harboroaks is seeking a Patient Account Rep in Columbia Township, Missouri. The role involves managing claims with payors, handling admissions and collections processes, and ensuring daily productivity in financial tasks. Applicants should have at least three years of experience in a hospital environment, with psychiatric experience preferred. Join Harboroaks and contribute to an important healthcare mission!.

Qualifications

• 3+ years of prior admissions/collections experience in a hospital setting.
• Psychiatric experience preferred.

Responsibilities

• Call about status of outstanding claims with third party payors.
• Review claims issues and correct as needed.
• Manage daily productivity via patient accounting system.

Skills

Admissions and collections experience

Data interpretation

Communication with payors

Education

High school diploma or equivalent

Job description

Overview

CenterPointe Hospital Columbia is recruiting for a Patient Account Rep. Come join us and make a difference!

Responsibilities

• Call about status of outstanding claims with third party payors.
• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years’ prior admissions and or collections experience in a hospital setting required.
• Psychiatric experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

CPHC