Patient Account Representative

Life Center of Galax; Galax (VA); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Company matching 401k

Health, Dental, & Vision Insurance

Disability and life insurance

Paid holidays, vacation, sick, and ext

Job summary

Life Center of Galax in Galax, VA is seeking a Patient Account Representative to manage claims, billing and assistance to financial counselors within a behavioral health setting.

Responsibilities include reviewing explanations of benefits, rebilling as needed, and maintaining 30-40 accounts per day while reporting weekly outcomes to the board.

Qualifications

• High school diploma or equivalent required.
• Three or more years' admissions or collections experience in a hospital setting required.
• Psychiatric experience preferred.

Responsibilities

• Call and status outstanding claims with third party payors.
• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Skills

Admissions/Collections experience

Psychiatric experience

Education

High school diploma or equivalent

Job description

Come join our team as a Patient Account Representative at the Life Center of Galax-Hillsville

We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

Excellent Benefits Package

• Company matching 401k
• Health, Dental, & Vision Insurance
• Disability and life insurance
• Paid holidays, vacation, sick, and extended sick time

Hourly rate is negotiable depending on years of experience, education, and other factors.

The general hourly pay range for this role is $18-$22.

Call and status outstanding claims with third party payors.

• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• Three or more years’ prior admissions and or collections experience in a hospital setting required.
• Psychiatric experience preferred.

Licenses/Designations/Certifications

• Not applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

GALAX