Patient Account Representative

Harboroaks; Covington (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Harboroaks is seeking a detail-oriented Patient Account Representative for our hospital Business Office in Covington, LA. The role focuses on managing insurance accounts receivable, following up on outstanding claims, resolving claim issues, and ensuring timely reimbursement from third-party payors.

This is an on-site position in Covington, Louisiana. The ideal candidate has strong knowledge of EOBs, excellent attention to detail, and 3+ years in hospital billing or AR.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of hospital admissions, billing, collections, or accounts receivable experience required.
• Ability to read, understand, and analyze Explanation of Benefits (EOBs) and identify claim payment discrepancies.
• Strong attention to detail and problem-solving skills.
• Psychiatric or behavioral health experience preferred.

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.
• Review, correct, and resubmit denied or rejected claims.
• Utilize claims clearinghouse systems to manage claim submissions and edits.
• Review and interpret Explanation of Benefits (EOBs)to ensure claims are processed and paid correctly.
• Complete account adjustments with supporting documentation.
• Maintain productivity standards of 30-40 accounts worked per day.
• Collaborate with Financial Counselors and Business Office leadershipregardingreimbursement and eligibility concerns.

Skills

Attention to detail

EOB interpretation

Accounts receivable

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Patient Account Representative

We are seeking a detail-orientedPatient Account Representativeto join our Business Office team.This roleis responsible formanaging insurance accounts receivable, following up on outstanding claims, resolving claim issues, and ensuringtimelyreimbursement from third-party payors. This position is on-site at our hospital in Covington, Louisiana.

Responsibilities

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.

• Review, correct, and resubmit denied or rejected claims.

• Utilize claims clearinghouse systems to manage claim submissions and edits.

• Review and interpretExplanation of Benefits (EOBs)to ensure claims are processed and paid correctly.

• Complete account adjustments with supporting documentation.

• Maintain productivity standards of 30-40 accounts worked per day.

• Collaborate with Financial Counselors and Business Office leadershipregardingreimbursement and eligibility concerns.

Qualifications

Qualifications

• High school diploma or equivalent required.

• Minimum of3 years of hospital admissions, billing, collections, oraccountsreceivable experiencerequired.

• Ability toread, understand, and analyze Explanation of Benefits (EOBs)andidentifyclaim payment discrepancies.

• Strong attention to detail and problem-solving skills.

• Psychiatric or behavioral health experience preferred.

We are committed to providingequal employmentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.