Patient Account Representative

Conway Regional Health System; Conway (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Conway Regional Health System is seeking a Patient Account Representative to assist patients with all aspects of their bills and health insurance claims. You will explain charges, help with payments, and guide customers through insurance processes.

Qualifications include proof of high school or equivalent, with two years' healthcare or customer service experience preferred; substitutions may be approved by HR. The role requires attention to detail and empathy, with opportunities for training.

Qualifications

• Proof of high school or equivalent or higher education required.
• 2 years previous experience in healthcare or customer service preferred.
• Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.

Responsibilities

• The Patient Account Representative assists patients with all aspects of their bill and health insurance claims.

Education

High School Diploma or equivalent

Job description

Overview

The Patient Account Representative assists patients with all aspects of their bill and health insurance claims.

Qualifications

Proof of high school or equivalent or higher education required.
2 years previous experience in healthcare or customer service preferred.

Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.