PATIENT ACCOUNT REP - SBPC BILLING

St.-Bernards-Healthcare; Jonesboro (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

St.-Bernards-Healthcare is seeking a patient account representative to ensure accurate and timely collection of claims, code and enter charges, post payments, and update patient accounts.

The role requires attention to deadlines, strong data entry skills, and the ability to communicate effectively with patients of all ages, especially geriatric patients, and with payers and staff.

Qualifications

• High school diploma required; healthcare billing experience preferred.
• Minimum of one year computer data entry experience.
• Ability to work under deadline pressure.
• Experience communicating with patients of all ages, especially the geriatric population.

Responsibilities

• Collect claims from third party payers and patients.
• Code and enter charges accurately.
• Post payments and arrange payment plans.
• Provide cost estimates and update patient accounts.
• Respond timely to inquiries from payers and patients.
• Maintain high contact with patients, staff, physicians and community members.
• Attendance is essential.

Skills

Healthcare billing

Data entry

Deadline-driven

Geriatric communication

Education

High school diploma

Job description

Minimum Age Requirement: 18 years of age or older

JOB REQUIREMENTS

Education

High school graduate is required. Minimum of one year of billing experience in health care setting preferred. If previous experience is not available an applicant with business training will be considered.

Experience

Previous healthcare billing and follow-up experience preferred. Minimum of one year of computer data entry experience required. Able to work under deadline pressure. Demonstrate knowledge of appropriate skills for communicating with all ages, especially the geriatric population.

Physical

Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

JOB SUMMARY

The patient account representative is responsible for accurate and timely collection of claims to third party payers and patients, codes and enters charges, post payments, arranges payment plans, provides cost estimates and updating patient accounts. This position requires timely response to inquiries from both the payer and the patient. This position has high contact with patients, employees, physicians and other members of the community. Occasional stress related to workload and deadline time frames. Attendance is an essential function of this job.