Patient Account Registrar-Admitting

Sherman Oaks Hospital; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401K plan

Tuition reimbursement

Job summary

Sherman Oaks Hospital in Sherman Oaks, California, is hiring a Patient Account Registrar. In this role you will interview patients or their representatives to collect demographics and insurance information, verify eligibility, benefits and authorizations, and collaborate with Admitting and reception teams.

Strong data-entry and medical terminology knowledge are essential. This full-time position requires the ability to communicate with patients across ages, input and retrieve data accurately,

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Excellent written and verbal communication.
• Ability to multitask and meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED required (effective 4/1/14).

Responsibilities

• Interview patients or representatives to collect demographics and insurance information.
• Verify eligibility, benefits and authorizations as applicable.
• Collaborate with Admitting, PBX and reception teams.
• Input and retrieve data using computer systems.
• Communicate with patients across age groups; maintain medical terminology proficiency.
• Complete special projects within required timeframes.

Skills

Customer service

Communication skills

Multitasking

Analytical skills

Medical terminology

Education

High School diploma or GED

Job description

Overview

At Sherman Oaks Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Sherman Oaks Hospital is actively seeking new members to join its award-winning team!Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Healthgrades, and more. For more information, visit www.shermanoakshospital.org.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $26.22. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Nights

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants:https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf