Patient Account Registrar

Prime Healthcare; Lewiston (ME); On-site; USD 40,000 - 55,000; Full time

Job summary

Prime Healthcare is seeking a full-time Patient Account Registrar in Lewiston, Maine. The role involves interviewing patients to gather demographics, securing insurance information, and maintaining proficiency in medical terminology. Applicants should possess effective communication skills and prior hospital experience.

Qualified candidates will demonstrate multi-tasking abilities and a strong commitment to customer service in a busy healthcare environment.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.

Responsibilities

• Interview the patient to obtain demographics.
• Secure insurance information, eligibility, benefits, and authorizations.
• Communicate with diverse patient populations.
• Maintain proficiency in medical terminology.
• Complete special projects within specified timeframes.

Skills

Customer Service

Communication Skills

Multi-tasking

Analytical Skills

Medical Terminology

Education

High School Graduate or GED Equivalent

Job description

Overview

Department: Patient Access

Schedule: Full Time, 40 Hours, Days

Facility: CMMC

Location: 29 Lowell Street, Lewiston, Maine

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf