Patient Account Coordinator/Biller

Institute for Orthopedics & Chiropratic; Edina (MN); On-site; USD 24,590 - 33,269; Full time

Benefits offered by this job

PTO

Holidays

Free chiropractic/physical therapy

Short-term/long-term disability

Life insurance

Uniforms

Simple IRA

Job summary

A healthcare provider in Edina is seeking a Patient Account Coordinator/Biller to manage the billing and collections processes efficiently. The ideal candidate should have strong customer service skills and experience in a medical office. Responsibilities include ensuring accurate billing, resolving claim issues, and supporting patient appointments. This full-time role offers a competitive salary and benefits, including PTO and free chiropractic care. Candidates should have at least a high school diploma and knowledge of medical insurance.

Qualifications

• Strong customer service skills with a friendly attitude.
• Experience in a medical office setting is necessary.
• Knowledge of medical insurance is a plus.

Responsibilities

• Prepares patient appointments with necessary information.
• Reviews patient charges for accuracy before payment submission.
• Submits timely and accurate insurance claims.
• Monitors and resolves insurance claims efficiently.
• Collaborates with staff to improve workflows and patient experience.
• Communicates professionally on billing-related issues.
• Complies with privacy and billing regulations.
• Provides support to the Front Desk team as needed.

Skills

Strong customer service skills

Experience working in a medical office setting

Proficiency in using computers

Knowledge of medical insurance

Education

High school or equivalent

Job description

Future Opening: Patient Account Coordinator/Biller

Please note, this is not a remote position

Ensures the timely collection of payments from patients and insurers through accurate billing, collections and appeals processes.

Responsibilities

• Proactively prepares patient appointments with updated insurance, PA’s, referrals, credits, balance due and any other information that is necessary for front desk, CAs and doctors to know for each appointment.
• Reviews patient charges for accuracy and completeness (e.g., ICD10 and CPT coding, modifiers, pre-authorizations and referrals) and triages issues before submitting for payment.
• Submits accurate and timely insurance claims.
• Proactively monitors, identifies and resolves any insurance claims to fix in a timely fashion.
• Seeks out and collaborates with Business Office Manager and IOC staff to implement workflow, procedure and policy improvements to enhance the patient experience and smooth operations.
• Communicates effectively and professionally with patients, providers, insurers, adjusters, attorneys and others on billing-related issues.
• Complies with relevant patient privacy and billing regulations, including HIPAA, Medicare, and state and federal guidelines.
• May provide back-up support to Front Desk team, as needed.

Skills and Qualifications

• Strong customer service skills with a friendly attitude.
• Experience working in a medical office setting.
• Proficiency in using computers.
• Knowledge of medical insurance.
• Education and credentials as listed below.

Schedule and Benefits

• Full time
• PTO
• Holidays
• Free chiropractic/physical therapy
• Short-term/long-term disability
• Life insurance
• Uniforms
• Simple IRA
• Schedule: Mon-Fri 8:30am-5pm

Education: High school or equivalent

Experience:

• Customer Service (Required)
• Insurance knowledge (Preferred)
• Medical Office experience (Required)

Work Location: In Person

Edina, MN. Some travel to St Paul location may be needed.

Compensation: $17.85 - $24.15 per hour

About IOC

CHIROPRACTIC CARE AT IOC – Our reputation and success are built on an integrative and complete treatment approach, combining traditional chiropractic care (utilizing the Gonstead Method of chiropractic).

Specialties

WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS.

• Extremity Joint Pain
• Arthritis – Degenerative Joint Disease
• Chronic Pain Syndromes
• Headaches – Migraines & Tensions
• Whiplash
• Sports Injuries
• Neck Pain
• Frozen Shoulder
• Hip Pain – Bursitis
• Muscle Strains, Pulled Hamstrings
• Sprained Ankles
• Rotator Cuff Tendonitis and Tears
• Tennis Elbow
• And many other Orthopedic conditions, injuries.