Patient Account Coordinator

Advanced Health Care of Salem; Salem (UT); On-site; USD 42,000 - 57,000; Full time

Job summary

Advanced Health Care of Salem in Salem, Utah is seeking a SNF Patient Account Coordinator to connect quality patient care with financial follow-through. You will manage admissions intake, verify insurance, and handle patient payments while supporting a collaborative team environment.

The role requires attention to detail, strong communication, and proficiency with the EHR system. Schedule is full-time, weekdays, 9 AM–5 PM, on-site at the facility.

Qualifications

• Experience in healthcare a preferred.
• Strong Excel or data entry accuracy is desired.
• Comfort with telephones and in-person interactions.

Responsibilities

• Read, research, and route correspondence to the right people to keep communication moving.
• Confirm eligibility and benefits by phone and through online portals for various plans.
• Welcome new patients with accurate admissions intake in the EHR system.
• Manage co-pays and patient-responsibility amounts and track them on time.
• Enter charges and prepare required documents by established deadlines.
• Collect and analyze details to turn information into action.
• Be the friendly voice while handling a multi-line phone system.
• Complete weekly bank deposits accurately and on time.
• Assist with facility tours to help prospective patients feel at home.
• Greet and assist everyone with warmth and professionalism.

Skills

Accounts payable

Accounts receivable

Payroll

Microsoft Office

Communication

Tools

EHR software

Job description

Make a meaningful impact behind the scenes. As a SNF Patient Account Coordinator, you will help connect quality patient care with the financial follow-through that keeps our facility strong. You will be a trusted partner to patients, families, and the Administrator—bringing organization, energy, and compassion to every interaction. If this sounds like you, we want you on our team!

Schedule: Full-Time, Weekdays (M-F), 9AM - 5PM

Responsibilities and Duties:

• Keep communication moving by reading, researching, and routing correspondence to the right people.
• Confirm eligibility and benefits by phone and through online portals for a variety of insurance plans and Medicare.
• Welcome new patients with accurate, timely admissions intake in our EHR software.
• Own the details by tracking, managing, and collecting co-pays and patient-responsibility amounts on time.
• Keep month-end on track by entering charges and preparing required documents by established deadlines.
• Turn information into action by efficiently collecting, organizing, and analyzing details.
• Be the friendly, professional voice of the facility while operating and managing the multi-line phone system.
• Complete weekly bank deposits accurately and on time.
• Help prospective patients and families feel at home by providing engaging facility tours.
• Create a welcoming first impression by greeting and assisting everyone with warmth and professionalism.
• Build strong, positive partnerships with co-workers and contribute to a collaborative team environment.
• Bring the AHC culture to life by being Friendly, Positive, and Focused on Excellence.
• Step up to support the team with other duties as assigned.

Competencies:

To succeed in this role, you bring curiosity, confidence, and a get-it-done attitude, along with the following competencies:

• Hands-on experience supporting the moving parts of an office, including accounts payable, accounts receivable, payroll, reporting, and more.
• Fluent in Microsoft Office Suite
• Strong mathematical, verbal, written, computer, and problem-solving skills.
• Clear communication, organization, and follow-through from start to finish.
• Able to juggle multiple priorities while keeping work accurate and moving forward.
• Detail-focused, self-directed, and confident working independently.

Requirements

Job Qualifications:

• Experience in healthcare a preferred

Physical Requirements:

• Comfortable walking, sitting, standing, bending, reaching, lifting, and moving throughout the day.
• Communicate clearly and effectively, both verbally and in writing.
• Pitch in on other duties as needed.

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