Patient Account Coordinator

FutureCare; Baltimore (MD); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Tuition reimbursement

401K matching

Paid time off

Career growth

Employee assistance

Referral program

Job summary

FutureCare seeks a detail-oriented Patient Accounts Coordinator to manage accounts receivable and admissions data for billing between the facility and Corporate Office. The role supports Medicaid applications, collection letters, and daily census reporting while ensuring HIPAA compliance and accurate data handling.

Competitive pay and a comprehensive benefits package accompany opportunities for career growth, tuition reimbursement, and 401(k) matching in a respected Baltimore healthcare network.

Qualifications

• High school diploma preferred with evidence of college courses or in accounting.
• Experience Microsoft Office Suite (Word, Excel, Outlook)
• Previous experience supporting financial teams in a long-term healthcare facility a plus
• Initiative and proactive; willing to take on new and challenging assignments
• Ability to multi-task and support multiple critical functions in a changing and growing environment
• Strong observation skills and keen attention to detail, ability to audit work to identify issues and implement processes to prevent errors
• Excellent critical thinking skills with the ability to solve problems using logic and reasoning
• Ability to communicate and collaborate with other accounting team members, departments, and management

Responsibilities

• Verify medical insurances and collect necessary information
• Input, review, and maintain admissions data
• Conduct daily census reporting
• Complete monthly AR reviews and communicate outstanding balances
• Prepare and issue collection letters and follow-up calls
• Maintain resident funds accounts per State Comar regulations
• Maintain resident information confidentially per HIPAA
• Ensure timely submission of all State Medicaid applications

Skills

Attention to detail

Multi-tasking

Communication

Problem solving

Education

High school diploma; accounting coursework

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

At FutureCare our Patient Account Coordinators are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered. This position is an Accounts Receivable/Patient Accounts position with a variety of duties and responsibilities related to the day-to-day review, input, processing, and coordination of billing and receivable information between the facility and the Corporate Office.

Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan.

***Competitive Pay $55k-70k/yr!***

Salary Disclosure Statement

The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.

Responsibilities

• Perform verification of medical insurances
• Input, review, and frequent maintenance of admissions data
• Conduct daily census reporting
• Complete monthly AR reviews and communicate outstanding balances with residents/RP/POA as required
• Prepare and issue collection letters, including follow-up calls as needed
• Maintain resident funds accounts in accordance with State Comar regulations
• Maintain resident information confidential by staying HIPPA compliant
• Ensure timely/accurate completion and submission of all State Medicaid applications

Qualifications

• High school diploma preferred with evidence of college courses or in accounting
• Experience Microsoft Office Suite (Word, Excel, Outlook)
• Previous experience supporting financial teams in a long-term healthcare facility a plus
• Initiative and proactive; willing to take on new and challenging assignments
• Ability to multi-task and support multiple critical functions in a changing and growing environment
• Strong observation skills and keen attention to detail, ability to audit work to identify issues and implement processes to prevent errors
• Excellent critical thinking skills with the ability to solve problems using logic and reasoning
• Ability to communicate and collaborate with other accounting team members, departments, and management

Equal Opportunity Employer

FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.