Patient Account & Billing Manager

University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

11 Paid Holidays

Additional PTO (Winter Recess)

Paid Parental Leave

Education benefits for employee and/lo

Above-average insurance contributions

Retirement match on contributions

PAT bus pass provided

Job summary

The University of Pittsburgh in Pittsburgh seeks a Medical Billing Lead to oversee claims processing and billing for the School of Dental Medicine. You will coordinate with the faculty practice and a third-party billing agency to ensure accurate coding and timely payments.

The role requires strong communication and customer-service skills, with knowledge of ICD-10, CPT coding, and dental EHR software preferred. On-campus schedule with comprehensive benefits is provided.

Qualifications

• High school diploma or GED required; 2 years billing/related experience preferred.
• Strong verbal and written communication and customer service skills.
• Knowledge of ICD-10 and CPT coding; dental EHR experience preferred.

Responsibilities

• Liaise between the faculty practice and external billing agencies.
• Ensure accurate claims processing and timely posting of payments.
• Research denials and assist in follow-ups and resolutions.
• Research/locate insurance EOBs and initiate outbound patient calls.

Skills

Communication skills

Customer service

ICD-10

CPT coding

Dental EHR software

Education

High School Diploma/GED

Job description

Dent Med-Office of the Dean - Pennsylvania-Pittsburgh - ( 26005361 )

Since 1896 the School of Dental Medicine has been educating students to take their places among the best dental practitioners in our region and across the country. Each day the School’s faculty and staff contribute to its mission to advance the future of dental medicine through teaching, research, and service. In addition to being a great place to work the University offers robust benefits including :

• *11 Paid Holidays in addition to paid Vacation, Sick and Personal Days
• * Additional Paid Time Off (Winter Recess) during the period between Christmas and the New Year
• * Paid Parental Leave
• * Education benefits for eligible employees, their dependents and spouse/domestic partner
• * Above-average Employer Contribution towards Medical, Prescription Drug, Vision, Life, STD, and LTD Insurance plans
• * A robust retirement savings plan option, including 100% match on employee contributions of 3-8% (150% after vesting) and enhanced match for those nearing retirement
• * Free PAT bus pass.

Job Summary

Reviews medical insurance claims and medical charges and ensures appropriately assigned diagnosis code and procedure code. Investigates insurance company denials, processes difficult claims, and resolves moderately complex issues. Audits patient accounts, answers inquiries for assigned accounts, and updates related billing and financial documents and software.

Essential Functions

The candidate must have excellent communication and customer service abilities. Working knowledge of medical/dental diagnosis and procedure coding (e.g. ICD-10, CPT) and familiarity with dental EHR software is preferred. This position will be responsible for, but not limited to, the following functions: liaison between the faculty practice and 3rd-party billing agency, ensure accurate claims processing, assist in claim denials and follow ups, timely payment posting, effective resolution of billing and patient account issues, manage provider procedure entries, assist in researching/locating insurance EOBs and initiate and manage outbound calls to patients regarding outstanding balances.

Physical Effort

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Position requires moderate physical effort. May be required to sit or stand for an extended time.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category Full-time regular

Job Classification Staff.Medical Billing Lead

Job Family Finance & Procurement

Job Sub-Family Medical Billing

Campus Pittsburgh

Minimum Education Level Required High School Diploma/GED

Minimum Years of Experience Required 2

Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m.

Work Arrangement On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range TBD Based Upon Qualifications

Relocation Offered No

Visa Sponsorship Provided No

Background Check For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances Not Applicable

The University of Pittsburgh is an equal opportunity employer / disability / veteran.