Patient Account Associate Payment Posting Coordinator

10700 Revenue Cycle Organization; United States; Presencial; USD 30 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PEAK program

Resumo da oferta

Intermountain Health in Utah seeks a Billing Specialist responsible for billing, follow-up, and resolving issues that delay or prevent payment of patient accounts within Intermountain's policies. You will assist teammates with escalations and maintain accuracy in postings.

The role requires at least three years of medical billing experience, strong communication and problem-solving skills, and the ability to work with payment postings in multiple systems.

Qualificações

• High School diploma or equivalent required.
• Minimum of three (3) years of experience in Medical Billing payment posting.
• Experience with patient account systems and payment postings preferred.

Responsabilidades

• Identify payment details and post payments to patient accounts in electronic and manual systems.
• Balance payments to deposits and ensure postings match expected totals.
• Follow up per procedures to resolve accounts and post denials or adjustments as needed.
• Train and mentor new associates and serve as SME within the department.
• Communicate with internal/external partners and payers via calls, messages, or in-person.

Conhecimentos

Payment handling

Payment posting

Patient accounts

Communication

Teamwork

Problem solving

Researching

Reading

Tech troubleshooting

External partners

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Job Description

This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountain's policies and procedures, and assist teammates with any escalations.

Essential Functions

Identify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systems Research, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolution Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts Monitor and audit quality and accuracy of payment postings for the team Train and mentor new associates to the department. Serve as a subject matter expert and resource to answer questions within the department Review and provide the team with feedback with Quality Assurance auditing Monitor and adjust team's work assignments to ensure daily goals are met. Resolve escalated payment processing situations and scenarios Communicate effectively with internal and external partners as well as payers utilizing face-to-face interaction, incoming and outbound calls, and/or electronic messaging Collaborate with other leads to solve interdepartmental issues, work together to do quality monitoring between teams Perform other duties as assigned.

Skills

Payment Handling Payment Posting Patient Account System Communication Teamwork Problem Resolution Researching Reading Computer Literacy and Troubleshooting External Partners

Qualifications

High School diploma or equivalent, required Minimum of three (3) years of experience in Medical Billing payment posting, required

Physical Requirements

Interact with others by effectively communicating, both orally and in writing Operate computers and other office equipment requiring the ability to move fingers and hands See and read computer monitors and documents Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment May require lifting and transporting objects and office supplies, bending, kneeling and reaching

Location

Lake Park Building Work City: West Valley City Work State: Utah

Scheduled Weekly Hours

40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $22.39 - $34.06

Benefits

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness.

We protect your privacy and follow strict data protection rules.

Your information is safe and used only for recruitment.

Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services.

Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Intermountain Health strives to make the application process accessible to all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail].

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

PEAK Program

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification.

Only those key duties necessary for proper job evaluation and/or labor market analysis have been included.

Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!