Patient Account Associate Payment Posting Coordinator

Intermountain Healthcare Inc.; Lake Park (IA); On-site; USD 31,000 - 47,000; Full time

Job summary

Intermountain Health in West Valley City, Utah, is seeking a Medical Billing Specialist to handle billing, follow-up and posting payments to patient accounts in line with policy.

The position requires a high school diploma and at least three years of medical billing payment posting experience, strong accuracy, communication and teamwork. Work is on-site at the Lake Park Building, 40 hours per week, with a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• Minimum of three (3) years of experience in Medical Billing payment posting required.

Responsibilities

• Post payments to patient accounts using electronic and manual posting systems.
• Research, validate and adjust payment postings to resolve accounts.
• Monitor quality and accuracy of payment postings for the team.
• Train and mentor new associates and serve as a subject matter expert.
• Collaborate with internal and external partners and payers.

Skills

Payment Handling

Payment Posting

Patient Account System

Communication

Teamwork

Problem Resolution

Researching

Reading

Computer Literacy & Troubleshooting

External Partners

Education

High School diploma or equivalent

Job description

Job Description:

This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountain’s policies and procedures, and assist teammates with any escalations.

Essential Functions

• Identify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systems
• Research, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolution
• Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts
• Monitor and audit quality and accuracy of payment postings for the team
• Train and mentor new associates to the department. Serve as a subject matter expert and resource to answer questions within the department
• Review and provide the team with feedback with Quality Assurance auditing
• Monitor and adjust team’s work assignments to ensure daily goals are met. Resolve escalated payment processing situations and scenarios
• Communicate effectively with internal and external partners as well as payers utilizing face-to-face interaction, incoming and outbound calls, and/or electronic messaging
• Collaborate with other leads to solve interdepartmental issues, work together to do quality monitoring between teams
• Perform other duties as assigned

Skills

• Payment Handling
• Payment Posting
• Patient Account System
• Communication
• Teamwork
• Problem Resolution
• Researching
• Reading
• Computer Literacy and Troubleshooting
• External Partners

Qualifications

• High School diploma or equivalent, required
• Minimum of three (3) years of experience in Medical Billing payment posting, required

Physical Requirements

• Interact with others by effectively communicating, both orally and in writing
• Operate computers and other office equipment requiring the ability to move fingers and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment
• May require lifting and transporting objects and office supplies, bending, kneeling and reaching

Location:

Lake Park Building

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

40

$22.39 - $34.06

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we usethe artificial intelligence (“AI”) platform, HiredScore to improve your job application experience.HiredScore helps match your skills and experiences to the best jobs for you. WhileHiredScore assists in reviewing applications, all final decisions are made byIntermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.