Patient Accesss Coordinator, hybrid, M-F, 8:30-5:00, Worcester

VNA Care; Worcester (MA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employee Assistance Plan (EAP)

401K

Life and Disability insurance

Flexible Spending Accounts (FSA)

Job summary

VNA Care is seeking a Patient Access Coordinator in Worcester with a hybrid schedule, Monday–Friday, 8:30 AM–5:00 PM. Compensation ranges from $20.00 to $23.00 per hour based on experience.

The role involves on-site duties at 67 Millbrook Street on Tue and Thu, with rotating weekend and holiday requirements. The ideal candidate will have at least 1 year in a health care setting, strong customer service skills, and proficiency in data entry and Excel.

Qualifications

• Minimum of 1 year working in a health care environment or medical assisting.
• Strong customer service background via telephonic communications required, preferably in a medical environment.
• Strong clerical and computer skills required including data entry, working knowledge of office machines, phones and filing systems.
• Experience using Excel preferred.
• Must have excellent written and verbal communications skills and have strong attention to detail.

Responsibilities

• Provides exceptional customer service for all internal and external customers including referral sources such as case managers, physician offices, hospitals, skilled nursing facilities as well as patients and patient families.
• Responsible for gathering all needed data in order to accept a referral.

Skills

Customer service

Telephonic communication

Data entry

Excel

Written communication

Verbal communication

Attention to detail

Job description

Patient Accesss Coordinator, hybrid, M-F, 8:30-5:00, Worcester

Patient Accesss Coordinator, hybrid, M-F, 8:30-5:00, Worcester

Compensation based on experience: $20.00 to $23.00 per hour

• On site: Tuesday and Thursday: VNA Care 67 Millbrook Street, Worcester, MA
• Rotating weekend and holiday requirements.

Position Summary: Provides exceptional customer service for all internal and external customers including referral sources such as case managers, physician offices, hospitals, skilled nursing facilities as well as patients and patient families. Responsible for gathering all needed data in order to accept a referral.

Experience:

• Minimum of 1 year working in a health care environment or medical assisting.
• Strong customer service background via telephonic communications required, preferably in a medical environment.
• Strong clerical and computer skills required including data entry, working knowledge of office machines, phones and filing systems.
• Experience using Excel preferred.
• Must have excellent written and verbal communications skills and have strong attention to detail.

• Medical, dental and vision insurance plans- benefits start on your first day of employment
• Employee Assistance plan (EAP)
• 401K
• Life and Disability insurance plans
• Medical and Daycare Flexible Spending Accounts (FSA)

About VNA Care:

VNA Care is one of the Commonwealth's largest home health and hospice providers, serving more than 200 communities in Eastern and Central Massachusetts. Our nonprofit includes VNA Care Network, VNA of Boston, VNA Hospice & Palliative Care, and At Home Private Care. Working together, we provide a full range of home health, palliative, hospice, private care, and community services to patients with a wide range of health care needs. VNA Care focuses on promoting the health and wellbeing of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes, assisted living facilities, and other settings.