Patient Access & Wound Care Coordinator

RestorixHealth; Encinitas (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) Retirement Plan with employer 


Paid Time Off

Paid Holidays

Employee Assistance Program

Pet Care Discount Program

Job summary

RestorixHealth seeks a customer-service driven Front Desk Medical Coordinator for our wound care facilities in Encinitas, CA. You will schedule HBO Therapy or wound care visits, verify demographics, and manage preauthorization, insurance verification, and charge entries.

Ideal candidates have hospital front desk experience, proficiency in Microsoft Office, and a patient-focused approach. We offer comprehensive benefits, a Monday–Friday schedule, and opportunities for growth within a supportive

Qualifications

• High school diploma or equivalent.
• Experience in front desk role in a hospital outpatient or medical practice setting preferred.
• Intermediate Microsoft Office skills (Word, Excel, Outlook).
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPAA regulations.

Responsibilities

• Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system.
• Book appointments appropriately based on time, staffing, equipment and supplies.
• Confirm all registration information with the patient and or responsible party.
• Verify specific insurance benefits and obtain preauthorization for wound care procedures.
• Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards.
• Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills.
• Ensure patient satisfaction and provide professional patient and staff support.

Skills

Front desk

Customer service

Microsoft Office

HIPAA

Scheduling

EMR

Education

High school diploma

Tools

EMR system

Hospital software

Job description

RestorixHealth seeks a customer-service driven Front Desk Medical Coordinator for our wound care facilities in Encinitas, CA. You will schedule HBO Therapy or wound care visits, verify demographics, and manage preauthorization, insurance verification, and charge entries.

Ideal candidates have hospital front desk experience, proficiency in Microsoft Office, and a patient-focused approach. We offer comprehensive benefits, a Monday–Friday schedule, and opportunities for growth within a supportive