Patient Access Team Lead

MUSC Health; Chester (SC); On-site; USD 60,000 - 87,000; Full time

Job summary

A leading healthcare organization is seeking a Patient Access Team Lead to manage administrative functions at their facility. The role involves checking patients in, processing paperwork, and providing exceptional customer service. Candidates should possess a High School Diploma and strong organizational and communication skills, ensuring smooth hospital operations and quality patient care.

Qualifications

• Experience in administrative roles managing patient paperwork.
• Strong communication skills for explaining policies to patients.
• Ability to validate insurance and manage billing inquiries.

Responsibilities

• Check patients in for procedures, surgery, and visits.
• Manage patient paperwork and validate insurance.
• Provide excellent customer support and assist team members.

Skills

Communication

Organizational skills

Customer support

Education

High School Diploma or GED

Job description

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Job Description Summary

A Patient Access Team Lead is an administrative professional who checks patients in for various procedures, surgery and emergency room visits, processes patient paperwork, manages billing and provides customer support to patients visiting the hospital. Patient Access Team Lead are often well-organized, quick-thinking and excellent communicators. Their job involves managing patient paperwork, validating insurance, explaining forms and insurance policies to patients. Patient Access Team Lead will assist Care Team Members and Patient Access Supervisor as needed. Team Lead will also cover call and supervisor duties as assigned. Although registrars aren't clinical medical providers, they play a key role in keeping hospital operations running smoothly, ensuring patients receive the care they need.

Job Description Summary

A Patient Access Team Lead is an administrative professional who checks patients in for various procedures, surgery and emergency room visits, processes patient paperwork, manages billing and provides customer support to patients visiting the hospital. Patient Access Team Lead are often well-organized, quick-thinking and excellent communicators. Their job involves managing patient paperwork, validating insurance, explaining forms and insurance policies to patients. Patient Access Team Lead will assist Care Team Members and Patient Access Supervisor as needed. Team Lead will also cover call and supervisor duties as assigned. Although registrars aren't clinical medical providers, they play a key role in keeping hospital operations running smoothly, ensuring patients receive the care they need.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000124 CHE - Communications (CMC)

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

A Patient Access Team Lead is an administrative professional who checks patients in for various procedures, surgery and emergency room visits, processes patient paperwork, manages billing and provides customer support to patients visiting the hospital. Patient Access Team Lead are often well-organized, quick-thinking and excellent communicators. Their job involves managing patient paperwork, validating insurance, explaining forms and insurance policies to patients. Patient Access Team Lead will assist Care Team Members and Patient Access Supervisor as needed.

Additional Job Description

Education: High School Diploma or GED is required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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