Patient Access Switchboard Operator (Per Diem)

Claxton-Hepburn Medical Center; Village of Carthage (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Claxton-Hepburn Medical Center in Carthage, NY is seeking a Part Time Switchboard Operator to manage the hospital's switchboard and paging system. You will greet visitors, relay calls, and direct messages with professionalism.

This per diem role offers flexible shifts (5.5 and 7.5 hours) with base pay advertised between $18.48 and $23.98 per hour, plus a per diem differential. High school diploma and strong customer-service skills are required.

Qualifications

• High School Diploma or Equivalent.
• Pleasant personality with good interpersonal skills and positive attitude.
• Strong written and verbal communication with customer service skills.
• Ability to manage conflict with various age groups.
• Strong team player and ability to work independently.
• Strong critical thinking and problem-solving abilities.
• Flexible and open to change.

Responsibilities

• Operate the switchboard and paging system and route calls.
• Relay calls to the proper location and page authorized personnel.
• Assist visitors and patients with guest check-in in a timely and polite manner.
• Provide excellent customer service as the first point of contact for patients.

Skills

Interpersonal skills

Customer service

Communication skills

Team player

Conflict management

Flexible

Problem solving

Education

High School Diploma or Equivalent

Job description

Claxton-Hepburn Medical Center in Carthage, NY is seeking a Part Time Switchboard Operator to manage the hospital's switchboard and paging system. You will greet visitors, relay calls, and direct messages with professionalism.

This per diem role offers flexible shifts (5.5 and 7.5 hours) with base pay advertised between $18.48 and $23.98 per hour, plus a per diem differential. High school diploma and strong customer-service skills are required.