Patient Access & Support Specialist

BlinkRx; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Daily meal stipend

Free shuttle service

Pre-tax transit benefits

Job summary

BlinkRx, a growing healthcare tech company in Pittsburgh, is hiring a Customer Support Specialist to help patients access medications. This on-site role involves guiding patients through enrollment and resolving issues related to insurance. Ideal for those with strong communication and problem-solving abilities, this full-time position offers benefits including medical insurance and a 401(k). Join a team dedicated to improving patient experiences in the healthcare sector.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree is a plus.
• Prior customer service experience in retail or call center is preferred.
• Self-starter with a strong sense of ownership and accountability.

Responsibilities

• Connect with patients via phone, email, and chat to guide enrollment.
• Conduct outreach to support patients in their prescription journey.
• Assist with insurance verification and financial assistance.

Skills

Strong communication skills

Problem-solving skills

Ability to manage multiple priorities

Comfortable using technology

Education

High school diploma or GED

Associate’s or Bachelor’s degree

Job description

BlinkRx, a growing healthcare tech company in Pittsburgh, is hiring a Customer Support Specialist to help patients access medications. This on-site role involves guiding patients through enrollment and resolving issues related to insurance. Ideal for those with strong communication and problem-solving abilities, this full-time position offers benefits including medical insurance and a 401(k). Join a team dedicated to improving patient experiences in the healthcare sector.