Patient Access Supervisor Outpatient Registration POB

Garnet Health; New York (NY); On-site; USD 60,000 - 76,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Access Supervisor for its vibrant Patient Access Management team. This role offers a unique opportunity to lead daily operations, ensuring compliance with essential regulations while fostering a supportive and inclusive environment. With a focus on patient-centric care, you’ll be part of a dedicated team committed to delivering exceptional service to a diverse community. The organization emphasizes professional growth and offers comprehensive benefits, making it an ideal place for those looking to advance their careers in a rewarding setting. Join us and let your skills shine in a role that truly makes a difference.

Benefits

Tuition Reimbursement

Comprehensive Health Benefits

Dental Benefits

Retirement Benefits

Qualifications

• Two years of supervisory experience in Patient Access or Business Office.
• In-depth knowledge of Third-Party Billing in a hospital setting.

Responsibilities

• Supervises daily operations of the Patient Access Management Department.
• Ensures compliance with regulatory guidelines and hospital policies.

Skills

Supervisory Skills

Communication Skills

Critical Thinking

Analytical Skills

Customer Service

Education

Associate Degree

High School Diploma

Tools

EPIC Cadence

EPIC Prelude

Windows Software

Job description

Overview

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite you to make your career home with us as a Patient Access Supervisor- Outpatient Registration on our Patient Access Management team at Garnet Health Medical Center Middletown.

Responsibilities

Supervises the daily operation of the Patient Access Management Department. Assists the Director in assuring hospital compliance with Advanced Beneficiary Notification (ABN), Medicare as a secondary payer questionnaires (MSQP), Advanced Directives, Patient Bill of Rights and responsibilities, medical necessity, observation status, and other regulatory guidelines.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Compensation for the role is $60,411-$75,514 USD per year.

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Qualifications

Minimum Education: Associate degree required or obtained within 3 years of hire or transfer. High School Diploma required in the interim.

Minimum Experience: Two (2) years’ experience as Supervisor, Lead and or trainer in Patient Access or Business Office setting. In-depth knowledge of Third-Party Billing requirements in a hospital computerized setting, experienced in Windows software required. Experience in EPIC Cadence and Prelude highly desirable. Experience working in a union environment preferred.

Required Certification/Registration: None.

Physical Requirements:

Working Conditions: Flexibility in schedule is necessary, including traveling to other sites as staffing and volume dictate. May receive staff inquiries on off-hours. May be exposed to adverse conditions including possible emergency conditions. Frequent contact with physicians, insurance companies, department managers, co-workers, charge nurses, coroners, funeral directors, and the public. Ability to communicate effectively while exercising a high degree of tact and poise and occasionally overcoming language barriers. Primarily day shift, weekdays with evenings and weekends as necessary.

• Environmental Demands and Exposure to Hazards: Works in a clean, well-lighted, heated or ventilated facility. No routine exposure to hazards.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.

Workplace type

On-site