Patient Access Supervisor

University Health; Missouri; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Supervisor to enhance the patient experience at their hospital. In this role, you will manage the Admissions and Registrations teams and ensure a smooth experience for patients from their first interaction. You will play a critical role in mentoring staff and collaborating with leadership to optimize processes, all while enjoying a unique 4-day workweek schedule.

Benefits

Supportive, mission-driven team

Unique 4-day workweek schedule

Opportunity to shape patient experience

Qualifications

• Experience in a fast-paced hospital setting.
• Ability to lead a team with empathy and expertise.
• Solid written and verbal communication skills.

Responsibilities

• Supervising and training a team of access staff.
• Improving systems and workflows for admissions.
• Providing real-time coaching and support for staff.

Skills

People Skills

Communication

Problem Solving

Medical Terminology

Technical Skills

Education

High School Diploma or Equivalent

2 Years College in Healthcare Admin

Job description

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Patient Access Supervisor

101 Truman Medical Center

Job Location

UH Lakewood Medical Center, University Health Truman Medical Center

Kansas City, Missouri

Department

Patient Access UHTMC

Position Type

Full time

Work Schedule

varied

Hours Per Week

40

Job Description

Schedule: 4x10-hour shifts | Friday through Monday (3-day weekends every week? Yes, please!)

About The Role

Are you a people-focused problem solver who thrives in a fast-paced hospital setting? We’re looking for a Patient Access Supervisor to lead our Admissions and Registrations teams with energy, empathy, and expertise. In this role, you’ll be mentoring staff, improving systems, and making sure every patient’s first experience with us is a smooth one.

You’ll be the go-to person for questions, support, and real-time coaching. You’ll also team up with leadership to analyze data, improve workflows, and help shape how we deliver excellent care from the moment a patient walks through our doors.

What You’ll Be Doing

• Leading by example—supervising, training, and guiding a dedicated team of access staff
• Helping evaluate performance and keeping morale high
• Partnering with the Director to improve systems, processes, and reporting
• Keeping everything running smoothly across inpatient admissions and outpatient registration
• Making sense of the numbers (yep, we love a good census stat)
• Being a friendly resource for patients, families, and coworkers alike
  
  

You’ll Thrive Here If You Have

• A high school diploma or equivalent (some college? Even better!)
• Stellar people skills and the ability to lead with confidence and compassion
• Solid written and verbal communication chops—whether you’re training a team or sending an email
• Strong working knowledge of medical terminology and admissions systems
• Experience navigating third-party payer regulations (bonus points if you know them like the back of your hand)
• Tech skills to match—Microsoft Office and hospital systems are your jam
  
  

Preferred But Not Required

• 2 years of college in healthcare admin, public admin, or something similar
• 2 years of hands-on experience in hospital admitting or related services
  
  

Perks Of The Role

• Lead a supportive, mission-driven team
• Get a unique 4-day workweek schedule
• Play a key part in shaping a positive patient experience from Day 1
  
  

Sound like a great fit? We’d love to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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