Patient Access Supervisor - South Emergency Department

CoxHealth; Springfield (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

CoxHealth is seeking a qualified Admissions Coordinator in Springfield, MO. This role involves leadership, staff support, and ensuring adherence to admissions policies. Ideal candidates will possess strong communication skills, experience in a healthcare setting, and the ability to handle a high volume of calls. Join a recognized workplace that values teamwork and quality service in healthcare.

Benefits

Medical benefits

Vision and Dental

Retirement Plan with employer match

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 2 years' experience in registration or related field.
• Strong verbal communication and PC skills required.

Responsibilities

• Demonstrate leadership and communication skills to inspire teamwork and accountability.
• Maintain staff schedules and assist with daily questions.
• Conduct performance evaluations and manage adherence to policies.

Skills

Leadership

Communication

PC experience

Ability to handle high call volume

Flexibility

Adaptability

Education

High school diploma or equivalent

Job description

Summary

• About Us

• CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times

  • Named one of America’s Greatest Workplaces by Newsweek in 2024.

  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.

  • Listed as one of the Greatest Workplaces for Diversity in 2024.

  • Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.

  • Ranked among the Best Employers by State for Missouri.

  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

• Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more!

  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

• Job Summary
  Must demonstrate strong leadership and communication skills and demonstrate ability to utilize skills to inspire teamwork, quality, accountability, and ownership among team. Proficient in all tasks and functions of Admissions. Produces and maintains staff schedule for adequate staffing levels and assignment of job tasks; direct support and responsible for assisting staff with day-to-day staff questions and problem-solving issues; monitoring that Cox standards, as well as Admissions policy and procedures, are upheld; conducting performance evaluations, as well as coaching/disciplining.
• Job Requirements
  • Education
    Required: High school diploma or equivalent
  • Experience
    Required: 2 years' registration or related experience
  • Skills
    PC and keyboarding experience
    Ability to work closely with a large volume of people, a large volume of calls per day and covering urgent requests
    Ability to communicate verbally in an effective manner
    Ability to be flexible and work with multiple interruptions
    Adaptable to change
  • Licensure/Certification/Registration
    N/A