Patient Access Supervisor

BHS; Lexington (KY); On-site; USD 48,000 - 64,000; Full time

Job summary

Baptist Health in Lexington, KY is seeking a Patient Access Supervisor to support leadership of the Patient Access department, including insurance verification, pre-registration, payments, and registration.

The role partners with the Patient Access Manager/Regional Director to sustain excellent customer service and to optimize financial performance, reduce denials, and drive service improvements in line with AVP guidance.

Qualifications

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field or one year supervisory/management experience.

Skills

Team leadership

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Job Description

Baptist Health is looking for a Patient Access Supervisor to join our team in Lexington, KY. The Patient Access Supervisor assists the Patient Access Manager/Regional Director with management and provision of leadership to Patient Access department performing duties which include insurance verification, pre-registration, collection of patient payments, document distribution, financial triage, and registration. The Patient Access Supervisor assists the Patient Access Manager/Regional Director with tactical and operational decisions to sustain a high level of customer service and to generate optimal financial results. The goals of the unit are to provide excellent customer service, improve patient access to care and reduce operating expenses associated with payment denials/delays. The supervisor is responsible for assistance with further development of Patient Access to incorporate additional patient services and business functions as set forth by the AVP, Patient Access and Financial Clearance Services

Requirements

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Baptist Health is an Equal Employment Opportunity employer.