Patient Access Supervisor

Broward Community; Florida; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation and sick leave

401k Retirement Plan w/Company Match

Paid Holidays

Job summary

Broward Community is seeking a Patient Access Supervisor to manage the front desk and patient services team, ensuring smooth daily operations in the clinic.

The PAS oversees front office staff, coordinates patient flow, and covers supervisor duties when the Patient Services Representative is unavailable. The role requires strong organization, communication, and adherence to policies in a non-exempt, full-time setting.

Qualifications

• Minimum one year of registration experience, preferably in a Community Health Center.
• Supervisory/management experience preferred.
• Must demonstrate strong organizational and detail-oriented skills.
• Must be able to communicate effectively in person and on the telephone.
• Qualified in Basic Life Support techniques.

Responsibilities

• Supervise day-to-day operations of the front office and Patient Service Representatives.
• Provide backup coverage as supervisor in the absence of PAR when necessary.

Skills

Supervisory/Management experience

Strong multi-tasking

Organized and structured

Effective communication

Ability to work independently

Basic Life Support

Strong front office coordination

Customer service skills

Education

High School Diploma or GED

AA Degree in related field (preferred)

Job description

POSITION TITLE: PATIENT ACCESS SUPERVISOR

CLASSIFICATION: Non - Exempt

SUMMARY: The Patient Access Supervisor (PAS) works as part of the administrative and medical office team and is responsible for supervising the day-to-day operations of the front office and Patient Service Representatives. The PAS will also provide backup coverage as a working supervisor in the absence of the Patient Services Representative (PAR), when necessary.

QUALIFICATIONS:

• High School Diploma or GED equivalent; AA Degree in related field, preferred.
• A minimum of one (1) year of registration experience; preferably in a Community Health Center setting. Supervisory/Management experience preferred.
• Must demonstrate strong multi-tasking, organizational, and detail-oriented skills.
• Organized and structured
• Ability to work independently with minimal supervision.
• Must be qualified in Basic Life Support techniques.
• The ability to communicate effectively in person and on the telephone with other staff, public, the patients and the medical staff of the Community Health Center(s).

BENEFITS AND LEAVE:

• Paid Vacation and sick leave
• 401k Retirement Plan w/Company Match
• Paid Holidays

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