Patient Access Strategy & Operations Leader

IHA; Newton (IA); On-site; USD 90,000 - 120,000; Full time

Job summary

Trinity Health is seeking an exempt senior leader for the Newton location to guide regional strategy, governance and operational performance in Patient Access. You will collaborate across service areas and regions to standardize policy, drive system-wide improvements, and oversee vendor and contract labor management to optimize spend.

This role reports to senior regional leaders, coaches leaders across zones, and ensures KPIs are measured and value delivered while maintaining compliance with

Qualifications

• Bachelor's degree in Accounting, Business, Finance or related field.
• Three to Five years of leadership experience within Patient Access.
• Five years of relevant experience in Patient Access functional areas such as Registration, Insurance Verification/Financial Clearance, Financial Counseling.
• Obtain HFMA CHFP, CRCR or NAHAM CHAM certification within one year of hire.

Responsibilities

• Supervise each functional area of the hospital including outpatient registration and emergency services.
• Monitor patient tracking system, registration reports and financial clearance activities to ensure timely registration and accuracy.
• Coordinate investigations and resolutions of patient/family or staff complaints.
• Provide operational guidance and support to the assigned team and disseminate policy updates.
• Ensure compliance with applicable laws, regulations and Trinity Health policies.

Education

Bachelor's degree in Accounting, Business, Finance

Job description

Trinity Health is seeking an exempt senior leader for the Newton location to guide regional strategy, governance and operational performance in Patient Access. You will collaborate across service areas and regions to standardize policy, drive system-wide improvements, and oversee vendor and contract labor management to optimize spend.

This role reports to senior regional leaders, coaches leaders across zones, and ensures KPIs are measured and value delivered while maintaining compliance with