Patient Access Specialist — Streamlined Registration & Revenue

Texas Children's; Katy (TX); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Texas Children's Hospital is seeking a Patient Access Representative to ensure timely and accurate patient registration and to serve as a liaison among patients, families, payers, and hospital departments to secure reimbursement.

Responsibilities include collecting demographic information, avoiding duplicate records, verifying data, and supporting compliant admissions processes in line with EMTALA and Joint Commission standards.

Competenze

• Required High School Diploma or equivalent.
• Preferred 6 months Experience as an admissions representative/counselor performing all aspects of the registration process
• Associate or bachelor's degree may be substituted for the experience

Mansioni

• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
• Thoroughly searches the patient accounting system for an existing medical record on each visit. Uses appropriate search techniques to ensure that no duplicate medical records are created in the master patient index.
• Accurately enters complete demographic information into the system. Verified information should include correct spelling of patient name, date of birth, gender, address, phone number, guarantor data, etc. Patient names should follow hospital protocol regarding middle names, suffixes, etc.
• Ensure assigned DARs and/or work queues are monitored and worked on a daily basis, ensuring that all elements of the accounts are secured for billing.
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion.
• Maximizes the efficiency and accuracy of the collection process by pursuing collections at the time of service.
• Provides complete and accurate documentation on each visit to ensure compliance with hospital and government regulations.
• Provides continuous support of process improvements through compilation of data, excellent customer service, monitoring and evaluation of departmental roles, and proposals for process improvement initiatives.

Formazione

High School Diploma or equivalent

Associate or bachelor's degree may be substituted for the experience

Descrizione del lavoro

Texas Children's Hospital is seeking a Patient Access Representative to ensure timely and accurate patient registration and to serve as a liaison among patients, families, payers, and hospital departments to secure reimbursement.

Responsibilities include collecting demographic information, avoiding duplicate records, verifying data, and supporting compliant admissions processes in line with EMTALA and Joint Commission standards.