Patient Access Representative - Mobile

Texas Children's Hospital; Conroe (TX); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Texas Children’s Hospital is seeking a Patient Access Representative- Mobile to ensure timely and accurate patient registration by serving as liaison between patient/family, payers, and hospital departments. This role uses a Workstation on Wheels to collect demographic, insurance, and consent information at the point of care.

You will verify data, secure financial responsibility, and support the revenue cycle while maintaining compliance with EMTALA and Joint Commission requirements.

Competenze

• H.S. Diploma/GED required.
• 6 months Experience as an admissions representative/counselor performing all aspects of the registration process preferred.

Mansioni

• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion.
• Maximizes the efficiency and accuracy of the collection process by pursuing collections at the time of service.
• Provides complete and accurate documentation on each visit to ensure compliance with hospital and government regulations.
• Provides continuous support of process improvements through compilation of data, excellent customer service, monitoring and evaluation of departmental roles, and proposals for process improvement initiatives.
• Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and Champus forms, and other required paperwork, as measured by account audits, medical record review and feedback from downstream departments.
• Reviews and scans copy of insurance cards at the time of service, ensuring the information matches what is in the patient accounting system.

Formazione

H.S. Diploma/GED

Descrizione del lavoro

Job Description

We are searching for a Patient Access Representative- Mobile. Someone who will ensure timely and accurate patient registration by serving as the liaison between patient/family, payers, Healthcare Information Management (Medical Records), Patient Financial Services (PFS or Business Services) and other health care team members. While utilizing a unique medical record number, the Patient Access Representative will facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Maintain compliance with EMTALA, The Joint Commission, and all other hospital and government regulations applicable to the Admissions setting. Identify non-resource patients for possible eligibility for government resources and/or the Hospital's charity program and refer these patients to a financial counselor. Performs accurate mobile registration using a Workstation on Wheels to complete bedside and unit based collection and verification of demographic, insurance, and consent information while delivering compassionate, efficient service at the point of care in the applicable areas.

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Responsibilities

• PAR may be utilized as overflow coverage or during downtime situations for Admissions areas and is accountable for responsibilities outlined in the respective job descriptions
• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion.
• Maximizes the efficiency and accuracy of the collection process by pursuing collections at the time of service
• Provides complete and accurate documentation on each visit to ensure compliance with hospital and government regulations.
• Provides continuous support of process improvements through compilation of data, excellent customer service, monitoring and evaluation of departmental roles, and proposals for process improvement initiatives.
• Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and Champus forms, and other required paperwork, as measured by account audits, medical record review and feedback from downstream departments.
• Reviews and scans copy of insurance cards at the time of service, ensuring the information matches what is in the patient accounting system.

Qualifications

• H.S. Diploma/GED required.
• 6 months Experience as an admissions representative/counselor performing all aspects of the registration process preferred.

About Us

Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU).

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.