Patient Access Specialist - Scheduling & Registration

Wentworth-Douglass Hospital; Dover (NH); On-site; USD 25,000 - 34,000; Part time

Job summary

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, seeks a Patient Access representative to schedule and register patients, verify insurance, and collect demographics while ensuring excellent customer service and confidentiality.

You will work onsite at 789 Central Avenue in Dover, NH, part-time (about 24 hours/week) with a daytime shift, contributing to a smooth revenue cycle and patient experience across WDHS and Partners’ network.

Qualifications

• Provides exceptional customer service and effective communication with patients.
• Ability to explain cost and insurance details clearly to patients.

Responsibilities

• Schedule and register patients for services using enterprise-wide systems.
• Verify insurance eligibility and collect demographic information.
• Maintain patient confidentiality and meet KPI targets for scheduling and billing.

Job description

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, seeks a Patient Access representative to schedule and register patients, verify insurance, and collect demographics while ensuring excellent customer service and confidentiality.

You will work onsite at 789 Central Avenue in Dover, NH, part-time (about 24 hours/week) with a daytime shift, contributing to a smooth revenue cycle and patient experience across WDHS and Partners’ network.