Patient Access Specialist - REMOTE - CALIFORNIA

Option Care Enterprises, Inc.; Sacramento (CA); Remote; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Paid Time Off

401K Match

HSA Match

Tuition Reimbursement

Family Support

Mental Health Services

Life Insurance

Zusammenfassung

Option Care Health is seeking a Patient Access Specialist based in California to coordinate referrals, intake documentation, and cross-functional communication, ensuring timely access to infusion services for patients and referral partners.

You will work with referral sources, sales, pharmacy, nursing, and internal teams to secure nursing and delivery, secure upfront payment assistance, and support clean claims and denial management.

Qualifikationen

• High school diploma or equivalent required.
• Minimum of two years of related experience.
• Ability to multi-task in a fast-paced environment.
• Detail orientation and strong quality focus.
• Excellent customer service skills.

Aufgaben

• Coordinate discharge and secure nursing and delivery with patients, referral sources, and teams.
• Create, communicate and obtain all required documentation for new referrals.
• Secure patient upfront payment and guide to financial assistance when needed.
• Support clean claims on hold and denial management.
• Assist Supervisor and Manager with special assignments.

Kenntnisse

Customer service

Multi-tasking

Attention to detail

Cross-functional collaboration

Communication

Ausbildung

High school diploma

Jobbeschreibung

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

This position will require someone to reside in California and have in depth knowledge of California payers. The Patient Access Specialist supports patients referred to Option Care Health to receive Specialty Infusion Services by coordinating referrals, intake documentation, and cross‑functional communication to ensure a seamless transition into care. This role partners closely with referral sources, sales, pharmacy, nursing, and internal teams to support timely access to therapy while delivering a consistent, high‑quality experience for patients and referral partners.

Job Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Supervisor and Manager with special assignments as needed.

Travel Requirements

N/A

Supervisory Responsibilities

Does this position have supervisory responsibilities? NO (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education and/or Experience Requirements

High school diploma or equivalent is required. Minimum of two years of experience in related experience required.

Basic Qualifications

• Ability to multi-task and support numerous referrals/priorities at one time.
• Ability to work in a fast past environment.
• Must be detail‑oriented and have a high degree of quality focus.
• High degree of customer service skills required.
• Ability to trouble shoot, problem solves and collaborate with cross‑functional team members across sales and operation functions.

Preferred Qualification & Interests

Previous healthcare/medical billing experience preferred. May perform other duties as assigned.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.