Patient Access Specialist: Registration & Verification

IHA; Langhorne (Bucks County); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Mary Medical Center in Langhorne, PA, is seeking a Patient Access Representative to handle outpatient, ER and inpatient registrations, front-end cash collections, and insurance verification.

The role emphasizes accurate financial screening and guiding patients through the hospital intake process. This full-time, day-shift position includes a Saturday rotation every six weeks and focuses on delivering excellent patient service while supporting efficient revenue cycle operations across

Qualifications

• Associate degree preferred.
• Minimum one year of insurance verification and medical office/hospital customer service experience.
• Outpatient registration experience required.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Perform outpatient, ER and inpatient registration with front-end cash collection.
• Verify insurance benefits and need for pre-certification or referrals.
• Secure patient signatures and collect financial responsibility when required.
• Provide professional, high-quality customer service and resolve issues promptly.
• Coordinate with hospital departments to improve patient flow.

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Education

Associate degree (Preferred)

Tools

Insurance verification systems

Registration software

Job description

St. Mary Medical Center in Langhorne, PA, is seeking a Patient Access Representative to handle outpatient, ER and inpatient registrations, front-end cash collections, and insurance verification.

The role emphasizes accurate financial screening and guiding patients through the hospital intake process. This full-time, day-shift position includes a Saturday rotation every six weeks and focuses on delivering excellent patient service while supporting efficient revenue cycle operations across