Patient Access Specialist: Registration & Verification

IHA; Davenport (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Trinity Health Davenport is seeking a Patient Access Account Specialist for full-time work in a hospital setting. This role focuses on outpatient and inpatient registration, insurance verification, and collecting patient financial liability while ensuring eligibility and compliance.

You will use multiple systems to analyze data, produce reports, and support performance improvement and leadership decisions. Entry-level with 1 year of customer service; 2+ years in registration or verification

Qualifications

• Entry level position. Minimum one year customer service experience.
• Patient Access experience preferred.
• Additional minimum qualification of two plus (2+) years hospital registration or insurance verification experience.

Responsibilities

• Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
• Synthesizes & analyses data and provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
• Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
• Resolves items & ensures claims are billed accurately. Processes payments timely.

Skills

Customer service experience

Patient Access experience

Hospital registration experience

Insurance verification experience

Job description

Trinity Health Davenport is seeking a Patient Access Account Specialist for full-time work in a hospital setting. This role focuses on outpatient and inpatient registration, insurance verification, and collecting patient financial liability while ensuring eligibility and compliance.

You will use multiple systems to analyze data, produce reports, and support performance improvement and leadership decisions. Entry-level with 1 year of customer service; 2+ years in registration or verification