Patient Access Specialist - Registration & Care Access

JPS Health Network; Fort Worth (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

JPS Health Network in Fort Worth, TX, seeks a Patient Access Representative to greet patients, register services, verify insurance, and collect payments. The role emphasizes patient flow, accuracy, confidentiality, and professional ethics within a busy hospital setting.

Training in AIDET and strong attention to detail ensure high-quality patient experiences. Shift is day hours with potential schedule variations as needed by the health network.

Qualifications

• High school diploma or GED required.
• Experience in patient access/registration preferred.
• Knowledge of insurance verification and patient billing processes preferred.

Responsibilities

• Greet patients and visitors and assist over the phone using AIDET principles.
• Register patients accurately in the system and verify demographics and insurance information.
• Collect copays and refer complex cases to Enrollment and Eligibility; balance cash drawer.

Skills

Customer service

Insurance verification

Data entry

AIDET principles

Education

High School Diploma

CHAA

Tools

Epic

Job description

JPS Health Network in Fort Worth, TX, seeks a Patient Access Representative to greet patients, register services, verify insurance, and collect payments. The role emphasizes patient flow, accuracy, confidentiality, and professional ethics within a busy hospital setting.

Training in AIDET and strong attention to detail ensure high-quality patient experiences. Shift is day hours with potential schedule variations as needed by the health network.