Patient Access Specialist - Registration & Billing

Covenant-Health; Lubbock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Covenant Medical Group in Texas is seeking an Associate Patient Access Representative to assist patients during on-site registration and arrival for scheduled and unscheduled visits. The role emphasizes accurate collection of demographic and insurance information and timely handling of patient liability when known.

You will perform financial clearance on assigned scheduled accounts during registration, and handle miscellaneous client service activities while greeting patients in a friendly,

Qualifications

• Demonstrated knowledge of revenue cycle structure.
• Familiar with hospital information systems and able to maintain computer/office equipment.
• Ability to complete assigned tasks and responsibilities.

Responsibilities

• Assist patients during on-site registration and arrival for visits.
• Collect accurate demographic and insurance information.
• Collect patient liability information when known.
• Perform financial clearance on assigned scheduled accounts during registration.
• Provide basic customer service and greet patients in a professional manner.

Skills

Revenue cycle knowledge

Hospital information systems

Customer service

Tools

Hospital Information Systems (HIS)

Job description

Covenant Medical Group in Texas is seeking an Associate Patient Access Representative to assist patients during on-site registration and arrival for scheduled and unscheduled visits. The role emphasizes accurate collection of demographic and insurance information and timely handling of patient liability when known.

You will perform financial clearance on assigned scheduled accounts during registration, and handle miscellaneous client service activities while greeting patients in a friendly,