Patient Access & Financial Clearance Specialist

Agence PROvidence; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Covenant Medical Group in Lubbock, TX is seeking an Associate Patient Access Representative to assist patients during on-site registration and arrival for scheduled or unscheduled visits. You will collect accurate demographic and insurance information and determine patient liability at the time of service, supporting financial clearance on assigned accounts.

You will greet patients professionally, provide basic customer service, and handle valuables collection.

Qualifications

• No formal requirements
• Familiarity with basic financial clearance functions
• Bilingual English/Spanish

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect demographic information, insurance details, and patient liability at time of service.
• Perform financial clearance on assigned scheduled accounts during registration.
• Provide basic customer service and valuables collection.
• Greet patients professionally to promote positive encounters.

Skills

Bilingual English/Spanish

Job description

Covenant Medical Group in Lubbock, TX is seeking an Associate Patient Access Representative to assist patients during on-site registration and arrival for scheduled or unscheduled visits. You will collect accurate demographic and insurance information and determine patient liability at the time of service, supporting financial clearance on assigned accounts.

You will greet patients professionally, provide basic customer service, and handle valuables collection.