Patient Access Specialist (OBGYN)

Socket.dev; Arlington (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Matching

Tuition Assistance

Mental Health Support

Paid Time Off

Job summary

Inova Health is seeking a Patient Access Specialist for the OBGYN team in Ballston. This full-time day position involves patient intake, registration, documentation, financial counseling, and insurance coordination. You’ll ensure HIPAA and OSHA compliance and support HIM coordination.

The role requires 1 year of patient access experience and a High School diploma or equivalent. Inova offers comprehensive benefits and a supportive work environment.

Qualifications

• Minimum 1 year of patient access experience.
• High School diploma or equivalent required.
• Experience with HIPAA and OSHA regulations preferred.

Responsibilities

• Manage patient intake, registration and documentation.
• Provide financial counseling and insurance coordination.
• Coordinate HIM and Utilization Review activities.
• Educate patients and assist with inquiries and referrals.
• Schedule visits and coordinate transportation where needed.

Skills

Patient Access

HIPAA Compliance

Communication Skills

Education

High School diploma or equivalent

Tools

EHR Systems

Scheduling Systems

Job description

Role summary

Inova Health is seeking a Full-time Patient Access Specialist for their OBGYN team in Ballston. This role involves managing patient intake, registration, documentation, financial counseling, insurance coordination, and communication. The specialist will ensure compliance with regulations like HIPAA and OSHA, and assist with HIM and Utilization Review coordination. A minimum of 1 year of patient access experience is required, along with a High School diploma or equivalent. Inova offers comprehensive benefits including medical, dental, vision, retirement matching, tuition assistance, and mental health support.

Inova Health is looking for a dedicatedPatient Access Specialist to join the OBGYN team at Ballston. This role will be Full-time Day shifts Monday to Friday.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

Committed to Team Member Health:offering medical, dental and vision coverage, and a robust team member wellness program.

Retirement:Inova matches the first 5% of eligible contributions – starting on your first day.

Tuition and Student Loan Assistance:offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.

Mental Health Support:offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Work/Life Balance:offeringpaid time off, paid parental leave.

Patient Access Specialist Job Responsibilities:

Patient Intake, Registration & Documentation:Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.

Administrative & Technology Operations:Prepares schedules, tracks records, and navigates multiple systems efficiently.

Case Management Tasks:Coordinates documentation and follows up on case-related tasks.

Financial Counseling:Assesses coverage and initiates financial assistance.

Insurance & Contract Coordination:Applies payer-specific rules, resolves issues, and identifies contract limitations.

Inquiries & Patient Concerns:Resolves moderate concerns and tracks follow-ups with patients.

Kiosk:Educates patients and reports usage trends on kiosks.

Patient Communication & Advocacy:Coordinates with departments, tailors messaging, and supports patients.

Referrals:Validates insurance and tracks referral status.

Scheduling:Schedules specialty visits and coordinates preparation.

Transport:Coordinates special needs transport.

Health Information Management (HIM) Coordination:Resolves minor chart issues and assists with release of information (ROI).

Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.

• Education:High School diploma or equivalent
• Experience: 1 year of patient access experience

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.