Patient Access Specialist- Mountain Home Flex-157656

St. Luke's Health System; Mountain Home (ID); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive salary

Retirement plans

On-site massages

On-site counseling

Wellness tools

Career development opportunities

Job summary

St. Luke’s Health System is seeking a Patient Access Specialist to support patient encounters at Elmore Hospital. You will handle registration, scheduling, and referrals, and communicate with patients and caregivers by phone or in person.

The role includes discussing financial options, insurance coverage, authorizations, verifications, and estimates, using diverse systems to support workflow, with other duties as assigned. Flex shifts apply and training is provided.

Qualifications

• Education: High School Diploma or Equivalent.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Other duties as assigned.

Skills

Customer service

Communication

Scheduling

Education

High School Diploma or Equivalent

Job description

Description & Requirements

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s Elmore Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift details: Friday 3:30-9:00pm. Would need to be Flexible covering other shifts during evenings, weekends, graveyards and holidays

What You Can Expect From This Role

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications For This Role

• Education: High School Diploma or Equivalent.

What does Flex mean?

Flex employees work between 8 to 32 hours per pay period (every two weeks). Hours/schedules are made in advance according to the employees availability and the needs of the department. The shifts and the hours will vary from week to week. The ideal candidate is available days, nights, weekends, and holidays.

Details For The Flex Schedule

• You have to be available to train full time for the first 4 to 6 weeks. After that your schedule can vary from 8 to 40 hours per week.
• Employees are given their schedules at least one pay period in advance. This is not an "on call" scenario.
• Flex positions are not benefits eligible

What's In It For You

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as:

• competitive salary and retirement plans
• typical medical, dental, and vision offerings
• on-site massages
• on-site counseling via our Employee Assistance Program
• access to the Personify Health Wellness tool
• other formal training and career development offerings to ensure you are meeting your career goals

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

• Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.