Patient Access Specialist & Medical Assistant

Sunrise-Community-Health-Center; Loveland (CO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Tuition Reimbursement

Paid Time Off

Referral Bonus

Job summary

Sunrise Community Health in Loveland, CO is seeking a Patient Access / Medical Assistant to provide administrative and clinical support under the supervision of clinic management. The role focuses on patient access, scheduling, and coordinating care in a team-based setting to improve access to services.

The position requires a High School Diploma or GED, CMA certification preferred, and 0-4 years of related experience. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma or GED required.
• Certified Medical Assistant (CMA) certification preferred.
• Three to four years of related experience and/or training, or an equivalent combination of education and experience.
• Associate’s degree (AA) in Medical Staff Services Management preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Provides proper triage for patients.
• Monitors and regulates schedules and walk-in patients.
• Answers, screens phone calls, provides information and schedule, patients appointments in the HER system.
• Team based Care: collaborates with medical, front desk, providers, clinical staff, and patients to promote access to appropriate care.
• Develops and maintains good working relationships with colleagues in other departments.
• Monitors, maintains, and provides follow-up on schedules contacting patients due for a visit when a cancellation occurs.
• Alerts other departments of schedule changes and emergencies.
• Assists and searches for available appointments to fulfill access care in a timely manner.
• Compiles and analyzes patient needs to develop more effective patient care and prevent delays.
• Outreach to patients who may need to schedule an appointment.
• Contacts patients to remind them about appointments to confirm/cancel to avoid no-shows.
• Cancels and reschedules appointments.
• Manages templates for day-to-day edits and reschedules.
• Contributes to the smooth operation of practice.
• Returns calls to patients in a timely manner and places outgoing calls as indicated by providers.

Skills

Bilingual English/Spanish

Certified Medical Assistant

Education

Certified Medical Assistant (CMA)

High School Diploma or GED

AA in Medical Staff Services Management

Job description

Sunrise Community Health in Loveland, CO is seeking a Patient Access / Medical Assistant to provide administrative and clinical support under the supervision of clinic management. The role focuses on patient access, scheduling, and coordinating care in a team-based setting to improve access to services.

The position requires a High School Diploma or GED, CMA certification preferred, and 0-4 years of related experience. Bilingual English/Spanish is preferred.