Patient Access Specialist: Intake, Benefits & Billing

hughstonmemorial; Phenix City (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Hughston Memorial Hospital is seeking a Patient Access Representative to handle pre-registration and registration, verify insurance, and collect patient financial responsibility at the point of service. Strong attention to detail and customer service are essential in this fast-paced environment.

Responsibilities include data entry, eligibility verification, and maintaining complete records while ensuring compliance with HIPAA and related regulations.

Qualifications

• Previous hospital or medical office experience preferred.
• Excellent customer service and communication skills.
• Proficient in data entry and medical terminology.

Responsibilities

• Perform patient intake and demographic data collection.
• Verify benefits eligibility and collect patient financial responsibility.
• Maintain accurate records and timely chart updates.
• Ensure HIPAA-compliant handling of patient information.

Skills

Customer service

Data entry

Typing

Communication

Attention to detail

Education

High School Diploma

Tools

EHR Software

Billing software

Job description

The Hughston Memorial Hospital is seeking a Patient Access Representative to handle pre-registration and registration, verify insurance, and collect patient financial responsibility at the point of service. Strong attention to detail and customer service are essential in this fast-paced environment.

Responsibilities include data entry, eligibility verification, and maintaining complete records while ensuring compliance with HIPAA and related regulations.