Patient Access Specialist II — Scheduling & Insurance Verification

1100 Endeavor Health Clinical Operations; United States; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Premium pay

Career pathways

Medical options

Dental options

Vision options

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holidays

Community Involvement Opportunities

Job summary

Endeavor Health in Highland Park, IL seeks a Patient Access Representative II to efficiently process patient registrations, schedule appointments, and verify insurance coverage, contributing to a positive patient experience.

You will act as a resource for all patient groups, identify payment sources, assist in collecting payments, triage for financial counseling, and maintain accurate EMR while following applicable laws and policies.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 1 year of customer service experience in healthcare or health insurance.
• Basic knowledge of medical terminology and insurance terminology.

Responsibilities

• Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
• Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
• Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations

Skills

Customer service

Medical terminology

Insurance terminology

Education

High school diploma or equivalent

College degree preferred

Job description

Endeavor Health in Highland Park, IL seeks a Patient Access Representative II to efficiently process patient registrations, schedule appointments, and verify insurance coverage, contributing to a positive patient experience.

You will act as a resource for all patient groups, identify payment sources, assist in collecting payments, triage for financial counseling, and maintain accurate EMR while following applicable laws and policies.