Patient Access & Scheduling Specialist II

1100 Endeavor Health Clinical Operations; Glenview (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health in Glenview, IL is seeking a Patient Access Representative II to efficiently process patient registrations, schedule appointments, and verify insurance coverage. The role supports high-quality healthcare service and a positive patient experience.

Responsibilities include acting as a resource for patients and providers, identifying payment sources, assisting with financial counseling, and maintaining compliant medical records.

Qualifications

• Education: High school diploma or equivalent required; college degree preferred
• Experience: One-year customer service experience in a healthcare or health insurance related field required
• Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred

Responsibilities

• Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
• Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
• Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations

Skills

Customer service

Education

High school diploma or equivalent

Job description

Endeavor Health in Glenview, IL is seeking a Patient Access Representative II to efficiently process patient registrations, schedule appointments, and verify insurance coverage. The role supports high-quality healthcare service and a positive patient experience.

Responsibilities include acting as a resource for patients and providers, identifying payment sources, assisting with financial counseling, and maintaining compliant medical records.