Patient Access Specialist II: Registration & Billing Support

Tenet Healthcare Corporation; Nogales (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Tenet Healthcare Corporation is seeking a Patient Access position at Holy Cross Hospital in Nogales, AZ. The role involves greeting patients, registering them, and explaining hospital forms, while ensuring accurate demographic data and compliant financial conversations.

Responsibilities include verifying insurance, obtaining authorizations, educating patients on financial liabilities, and coordinating post-discharge care to support departmental efficiencies.

Qualifications

• High School Diploma or GED required.
• 0 – 1 year in a Customer Service role.
• 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Responsibilities

• Greet patients and perform full patient registration at date of service.
• Explain and secure Hospital and patient forms (Advance Directives, consent, etc.).
• Scan Protected Health Information and prepare patient information packets.
• Educate patients about financial liabilities and collect payments.
• Verify insurance, benefits, coverage and eligibility; obtain authorizations; coordinate post-discharge care.

Skills

Typing 35 wpm

PC/CRT familiarity

Customer service

Fast-paced environment

Written and verbal communication

Understanding of third party payor

Compliance standards

Two Patient Access service areas

Negotiation to collect money due

Education

High School Diploma or GED

Some college coursework

0–1 year in customer service

0–1 year administrative experience in medical facility

Tools

Scheduling system

Job description

Tenet Healthcare Corporation is seeking a Patient Access position at Holy Cross Hospital in Nogales, AZ. The role involves greeting patients, registering them, and explaining hospital forms, while ensuring accurate demographic data and compliant financial conversations.

Responsibilities include verifying insurance, obtaining authorizations, educating patients on financial liabilities, and coordinating post-discharge care to support departmental efficiencies.