Patient Access Specialist II — Night Shift & Growth Path

Edward Elmhurst Health; Highland (IL); Hybrid; USD 41,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition Reimbursement

Free Parking

Wellness Program

Paid Time Off

Retirement with Company Match

Job summary

The Patient Access Representative II at Highland Park Hospital handles registrations, scheduling appointments, and insurance verification to support patient access and care continuity. The role requires precise data entry, strong communication with patients and staff, and adherence to regulatory standards.

Education includes a high school diploma; one year of healthcare customer service experience is required.

Qualifications

• High school diploma or equivalent required; college degree preferred
• One year of customer service experience in a healthcare or health insurance setting required
• Basic knowledge of medical terminology and insurance terminology preferred

Responsibilities

• Process patient registrations and scheduling in a timely, accurate manner
• Verify insurance coverage and identify potential authorization requirements
• Triage patients or their representatives for financial counseling and assistance
• Maintain accurate electronic medical records in compliance with policies and regulations
• Provide responsive service to internal and external stakeholders as a healthcare access resource

Skills

Customer service

Communication

Medical terminology

Insurance terminology

Education

High school diploma

Job description

The Patient Access Representative II at Highland Park Hospital handles registrations, scheduling appointments, and insurance verification to support patient access and care continuity. The role requires precise data entry, strong communication with patients and staff, and adherence to regulatory standards.

Education includes a high school diploma; one year of healthcare customer service experience is required.