Patient Access Specialist II — Financial Clearance

West Tennessee Healthcare; Dyersburg (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

West Tennessee Healthcare is seeking a Patient Access Services specialist to serve as a subject matter expert, coaching less experienced staff in financial clearance, scheduling, and registration. You will coordinate with patients, physician offices, and hospital departments to schedule appointments and ensure accurate information flow.

The role requires 2–3 years of healthcare experience, strong communication, and proficiency with Revenue Cycle software.

Qualifications

• High school diploma or equivalent required.
• 2–3 years health care or related experience preferred.
• Knowledge of financial clearance, scheduling, and registration processes.

Responsibilities

• Serve as a subject matter expert for Patient Access Services and mentor staff.
• Coordinate and obtain information from patients, offices, and departments to schedule appointments.
• Collect payments and explain patient financial responsibilities per policy.
• Maintain accurate pre-processing files and communicate issues to leadership.

Skills

Financial Clearance

Financial Counseling

Scheduling

Registration

Patient Access

Communications

Data entry

Education

High School Diploma or equivalent

Tools

Revenue Cycle Software

Windows-based applications

Job description

West Tennessee Healthcare is seeking a Patient Access Services specialist to serve as a subject matter expert, coaching less experienced staff in financial clearance, scheduling, and registration. You will coordinate with patients, physician offices, and hospital departments to schedule appointments and ensure accurate information flow.

The role requires 2–3 years of healthcare experience, strong communication, and proficiency with Revenue Cycle software.