Patient Access Specialist I: Registration & Eligibility

CO310 Jennie Edmundson Memorial Hospital; United States; On-site; USD 32,000 - 48,000; Full time

Job summary

Nebraska Methodist Health System is seeking a casual Patient Access professional at Methodist Jennie Edmundson Hospital in Council Bluffs, IA. The role focuses on courteous patient registration, insurance verification, and coordination with the clinical team to ensure smooth ED workflows.

The position emphasizes accurate data capture, patient financial counseling referrals, and adherence to EMTALA and hospital policies.

Qualifications

• High school diploma or GED preferred.
• Experience in health care registration, customer service, insurance or billing required.
• Basic medical terminology understood.

Responsibilities

• Greets patients professionally and uses triage guidelines to alert clinical staff of urgent situations.
• Registers patients and verifies demographics, financial and visit information.
• Verifies payer source and eligibility and performs point-of-service collections as appropriate.
• Notifies triage staff of patient arrival and chief complaint.
• Collects and updates patient demographic information and scans insurance cards.
• Adheres to EMTALA guidelines when registering in the ED.

Skills

Phone etiquette

Customer service

Computer skills

Multitasking

Data collection

Medical terminology

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Scanner

Copier

Job description

Nebraska Methodist Health System is seeking a casual Patient Access professional at Methodist Jennie Edmundson Hospital in Council Bluffs, IA. The role focuses on courteous patient registration, insurance verification, and coordination with the clinical team to ensure smooth ED workflows.

The position emphasizes accurate data capture, patient financial counseling referrals, and adherence to EMTALA and hospital policies.