Patient Access & Scheduling Specialist

St. Luke's Health System; Ketchum (ID); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

On-site massages

Employee Assistance Program

Personify Health Wellness tool

Training and career development

Job summary

St. Luke’s Health System is seeking a Patient Access Specialist to join the Wood River Medical Center team. You will be the first point of contact, handling registration, scheduling, referrals, and financial discussions with patients and caregivers in person or by phone.

The role emphasizes timely, accurate communication, collaboration with care teams, and the use of diverse tools to support workflows. This position offers a structured schedule and growth opportunities.

Qualifications

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Other duties as assigned.

Skills

Customer service

Communication

Scheduling

Teamwork

Phone etiquette

Education

High School Diploma or Equivalent

Tools

EHR systems

Scheduling software

Job description

St. Luke’s Health System is seeking a Patient Access Specialist to join the Wood River Medical Center team. You will be the first point of contact, handling registration, scheduling, referrals, and financial discussions with patients and caregivers in person or by phone.

The role emphasizes timely, accurate communication, collaboration with care teams, and the use of diverse tools to support workflows. This position offers a structured schedule and growth opportunities.