Patient Access Specialist - Growth, Benefits & Wellness

Inova; Virginia; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

Retirement match

Education assistance

Student loan assistance

Mental health support

Paid time off

Parental leave

Job summary

Inova Health is seeking a dedicated Patient Access Specialist to join the Inova 360 Concierge Medicine team at Ballston. This full-time day shift role is based in Arlington, VA.

Responsibilities include patient intake, registration, documentation, coordinating with multiple systems, and assisting with financial counseling and referrals while ensuring HIPAA compliance. Inova offers comprehensive benefits and opportunities for professional growth.

Qualifications

• Education: High School diploma or equivalent.

Responsibilities

• Manages complex intake and documentation; confirms authorizations and indexes documents.
• Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Coordinates documentation and follows up on case-related tasks.
• Assesses coverage and initiates financial assistance.
• Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Resolves moderate concerns and tracks follow-ups with patients.
• Educates patients and reports usage trends on kiosks.
• Coordinates with departments, tailors messaging, and supports patients.
• Validates insurance and tracks referral status.
• Schedules specialty visits and coordinates preparation.
• Coordinates special needs transport.
• Resolves minor chart issues and assists with release of information (ROI).Ensures compliance with HIPAA, OSHA, and other applicable regulations.

Education

High School diploma or equivalent

Job description

Inova Health is seeking a dedicated Patient Access Specialist to join the Inova 360 Concierge Medicine team at Ballston. This full-time day shift role is based in Arlington, VA.

Responsibilities include patient intake, registration, documentation, coordinating with multiple systems, and assisting with financial counseling and referrals while ensuring HIPAA compliance. Inova offers comprehensive benefits and opportunities for professional growth.